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This competency is designed to reflect employees’ feelings regarding their direct manager or supervisor. The manager/supervisor competency covers topics such as clarity of goals, manager support, coaching and feedback, and regular reviews of performance. The old adage “People leave their managers, not organizations” is often true. Of all the workplace stressors, a bad immediate manager is one of the worst and can directly affect the emotional health, productivity, and retention of an employee. This organizational topic can be especially insightful if your organization is losing quality employees while your compensation and benefit packages are equivalent with industry standards.
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